Description

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies

Certified as a Great Place to Work®

Fortune Best Workplaces in Financial Services & Insurance

Account Manager- Casualty Claims

PRIMARY PURPOSE: To support the Client Services discipline within the assigned office or region.

ESSENTIAL FUNCTIONS and RESPONSIBILITIES

• Assists with the assembly of contracts, renewal documents, and Client Service Instructions.

• Assists with the development of Stewardship reports.

• Provides ancillary support based on client or departmental needs.

• Participates in client meetings.

• Day to day client interaction

• Provides oversight of handling adjusters

• Responsible to ensure reserves, coding and reporting is up to date

• Complete file reviews, internal and client driven

ADDITIONAL FUNCTIONS and RESPONSIBILITIES

• Performs other duties as assigned.

• Supports the organization's quality program(s).

QUALIFICATIONS

Education & Licensing

• Bachelor's degree from an accredited college or university with major in Risk Management, Business Administration or Finance preferred.

• Applicable Adjuster Licensing

Experience

• Five (5) years of related experience or equivalent combination of education and experience required to include five (5) years of adjuster experience.

Skills & Knowledge

• Basic knowledge of insurance, casualty claims or business management

• Excellent oral and written communication, including presentation skills

• PC literate, including Microsoft Office products and Excel, PowerPoint

• Analytical and interpretive skills

• Strong organizational skills

• Excellent interpersonal skills

• Excellent negotiation skills

• Ability to work in a team environment

• Ability to meet or exceed Performance Competencies

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.

Sedgwick is an Equal Opportunity Employer

Sedgwick is an Equal Opportunity Employer.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.