Description

Job description

C&FS is establishing a highperforming eDiscovery function, and we are seeking dynamic Senior eDiscovery Practitioners to drive this exciting new capability. This is a rare opportunity to play a central role in building a service that will become the default digital review solution for HMRC FIS case teams, fully supported by our new eDiscovery team.

Sitting within Forensic Services as part of CODE under Fraud Investigation Services (FIS), this role is pivotal to delivering a highquality, consistent and defensible digital evidence review service across HMRC’s most complex and highprofile investigations.

As a Senior eDiscovery Practitioner, you will:

• Help to shape and deliver the digital forensic strategy for FIS investigations, ensuring our approach is defensible, compliant with CPIA 1996 and tailored to each case’s objectives.
• Engage directly with investigation case teams, helping them define their digital evidence needs and guiding them towards the most effective and efficient review methodologies.
• Collaborate seamlessly with Forensic Services practitioners, ensuring data is processed, prepared and transitioned into the eDiscovery environment with continuity and precision.
• Oversee and project-manage digital reviews, working with case teams to ensure resources are used effectively and reviews remain on track.
• Manage and refine data within eDiscovery platforms, including tasks such as email threading, batching, and preparing material for assisted review workflows.
• Act as the bridge between digital forensics and case teams, understanding forensic capture and analysis to maintain a strong endtoend evidence handling process.
• Identify and escalate additional forensic requirements where further analysis or device processing is needed to the forensics practitioners.
• Liaise with legal partners, including the CPS and HMRC Solicitor’s Office, clearly explaining review approaches and ensuring confidence in the evidential methodology.                                                                                                                   
  Person specification
• Collaborate effectively across operational case teams and Forensic Services, working within an established forensic and eDiscovery strategy to deliver highquality digital evidence review outcomes for complex investigations.
• Take ownership of projectmanaging digital reviews for your allocated cases, ensuring that resources are aligned, progress is monitored, and all deadlines and investigative requirements are met.
• Engage confidently with a wide range of stakeholders including CPS, HMRC Legal, IT, Security and Investigation teams to support both criminal and civil investigations, clearly communicating progress and adapting to diverse operational needs.
• Ensure full compliance with legal and regulatory standards governing digital evidence, including data preservation, processing, review, and production, maintaining defensibility throughout the lifecycle of the case.
• Support the Digital Evidence Review Lead in developing internal policies, workflows, guidance, and documentation that will standardize and strengthen eDiscovery practices across the department.
• Act as a senior eDiscovery subject matter expert, providing advice, technical guidance, and strategic input for designated FIS cases, reporting directly to the Digital Evidence Review Lead.
• Knowledge and understanding of criminal justice procedures and how digital evidence supports investigative and prosecutorial processes.
• Experience working in or alongside public sector organization's or other regulated environments, where compliance, governance, and evidential standards are paramount.                                                                                                                              
  Essential Criteria                                                                                                               
• Experience working within an enterpriselevel eDiscovery function, delivering highquality digital evidence handling in complex or highvolume environments.  OR
• Demonstrable experience delivering complex digital reviews through legal proceedings as an investigator.
• Strong understanding of the Electronic Discovery Reference Model (EDRM), litigation support processes, and information governance
• Foundational knowledge of digital forensics, alongside an understanding of relevant legal and regulatory frameworks and data privacy legislation, including CPIA 1996 and GDPR
• Experience of using eDiscovery tools (e.g., Relativity, Nuix, FTK, etc.).
• Excellent teamwork, communication, and stakeholdermanagement skills, with the ability to influence, guide, and collaborate across technical and investigative functions.
• Significant experience handling large and complex datasets, interpreting them for evidential value, and facilitating digital material for use in criminal proceedings.

Training

Depending on existing experience, you will be expected to undertake eDiscovery based and criminal justice skills training ranging from in-house training to external courses.           
Behavior's

We'll assess you against these behavior's during the selection process:

• Delivering at Pace
• Changing and Improving                                                                                                     

Technical skills                    

We'll assess you against these technical skills during the selection process:

You will be asked to provide a 250-word Technical statement.                                                                                                                                                                    Benefits             
Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

To find out more about HMRC benefits and find out what it’s really like to work for HMRC hear from our insiders or visit Thinking of joining the Civil Service 

Things you need to know

Artificial intelligence
Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance (opens in a new window) for more information on appropriate and inappropriate use.

Selection process details
This vacancy is using Success Profiles (opens in a new window), and will assess your Behaviours, Strengths, Experience and Technical skills.

How to Apply

As part of the application process, you will be asked to provide the following:

• A name-blind CV including your job history and previous experiences.\
• A 750-word Personal Statement which should be used to describe how your skills and experience would be suitable for the advertised role, making reference to the Essential Criteria and Person Specification as outlined in the advert. Your examples should use the STAR method in order to clearly demonstrate this.
• A 250-word Technical statement demonstrating your experience of using eDiscovery tools (e.g. Relativity, Nuix, FTK, etc.)                                  

Further details around what this will entail are listed on the application form.

Sift

In the event of a large number of applications being received, an initial sift may be held on your CV and your Technical Skills statement. 

At full sift your CV, your Technical statement and your Personal Statement will be assessed, with the successful candidates being invited to interview. 

We may also raise the score required at any stage of the process if we receive a high number of applications.

Interview

During the panel interview you will be asked Behaviour-based questions on Delivering at Pace and Changing and Improving to explore in detail what you are capable of. 

You will be required to prepare and deliver a 10minute presentation, which will be used to assess your suitability for the role. Further details will be issued to successful candidates prior to interview.

You will also be asked strength-based questions to also explore what you enjoy and your motivations relevant to the job role.

This is an example of a strengths-based question:

“It is often said that the customer's needs should come first. To what extent do you agree or disagree with this statement?”

There is no expectation or requirement for you to prepare for the strengths-based questions in advance of the interview, though you may find it helpful to spend some time reflecting on what you enjoy doing and what you do well.

Interviews will take place Face to Face in our Nottingham Regional Centre (Unity Square) and Stratford Regional Centre (Westfield Avenue).

Sift and interview dates to be confirmed.

Eligibility

Please take extra care to tick the correct boxes in the eligibility sections of your application form. Mistakes sometimes happen but if you contact us later than two working days(Monday-Friday) before the vacancy closes, we may not be able to reopen your application for you. If you do make a mistake with your eligibility form, or have withdrawn yourself in error and need your application reinstated whilst the campaign is still live, please contact us via: unitybusinessservicesrecruitmentresults@hmrc.gov.uk – Use the subject line to insert appropriate wording for example – ‘Please re-open my application – [insert vacancy ref] & vacancy closing date [insert date]’.

To check that you are eligible to apply for this role, please review the eligibility information before submitting your application.

The HMRC app can help you with your application

The HMRC app can provide you with your past 5 years' employment history, making the process of filling in your application quicker and easier.

If successful in your application, you will need your National Insurance number for the onboarding process.

Download the HMRC app now and save your National Insurance number to your digital phone wallet.

How to download the HMRC app and sign up for an account

Download the free HMRC app from the App Store or Google Play store.

If you have an HMRC online account already, sign straight in using your ID and password. If not, you can prove your identity by answering some questions or providing your photo ID.

You’ll then be able to access the app quickly and easily by signing in using a 6-digit PIN, your fingerprint, or facial recognition.

You can find guidance for technical issues on GOV.UK: Technical support with HMRC online services.

Reserve List

A reserve list may be held for up to 12 months from which further appointments may be made for the same or similar roles – if this applies to you, we’ll let you know via your Civil Service Jobs account.

Merit List 

After interview, a single merit list will be created, and you will only be considered for posts in locations you have expressed a preference for. Appointments will be made in strict merit order in line with the set number of roles in each location.

Criminal Record Check

Applications received from candidates with a criminal record are considered fairly in accordance with the DBS Code of Practice and the Recruitment of ex-offenders Policy.

Hybrid working at HMRC

HMRC is an office-based organization, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community.  Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time).  

Reasonable Adjustments

We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate.

If you need a change to be made so that you can make your application, you should:

Contact the UBS Recruitment team via unitybusinessservicesrecruitmentresults@hmrc.gov.uk as soon as possible before the closing date to discuss your needs.

Complete the “Assistance required” section in the “Additional requirements” page of your application form to tell us what changes or help you might need further on in the recruitment process. For instance, you may need wheelchair access at interview, or if you’re deaf, a Language Service Professional.

Additional Security Information

Please note in addition to the standard pre-employment checks for appointment into the Civil Service, all candidates must also obtain National Security Vetting at Security Check (SC) clearance level for this vacancy. You will normally need to meet the minimum UK residency period as determined by the level of vetting being undertaken, which for SC is 5 years UK residency prior to your vetting application. If you have any questions about this residency requirement, please speak to the vacancy holder for this post. 

From 1 April 2026, applicants will be required to meet updated nationality and residency requirements so that National Security Vetting (NSV) checks can be conducted. If this affects you, we will give you more information at the appropriate time.

Important information for existing HMRC contractual homeworkers

Please note that this role is unsuitable for contractual homeworkers due to the nature and/or requirements of the role.

Terms and Conditions

Current Civil Servants (all contract types) will need to ensure that they are still employed as a Civil Servant on or beyond the start date for the post. If their contract ends (for example due to the end of Fixed Term Appointment contract or resignation) at any point during the application process for the advertised role, they will no longer be eligible and may be withdrawn.

Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.

HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process. 

Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.

Questions relating to an individual application must be emailed as detailed later in this advert.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment. 

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.

If you experience accessibility problems with any attachments on this advert, please contact the email address in the 'Contact point for applicants' section.

For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK.

Feedback will only be provided if you attend an interview or assessment.

Security
Successful candidates must undergo a criminal record check.
Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check (opens in a new window).

See our vetting charter (opens in a new window).

People working with government assets must complete baseline personnel security standard (opens in new window) checks. 

Nationality requirements

This job is broadly open to the following groups:

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

Working for the Civil Service
The Civil Service Code (opens in a new window) sets out the standards of behavior expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles (opens in a new window).

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion
The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan (opens in a new window) and the Civil Service Diversity and Inclusion Strategy (opens in a new window).

Apply and further information
This vacancy is part of the Great Place to Work for Veterans (opens in a new window) initiative.

Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants
Job contact :
Name :Shelley Sharman
Email :shelley.sharman@hmrc.gov.uk
Recruitment team
Email :unitybusinessservicesrecruitmentresults@hmrc.gov.uk

Further information
Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles.

In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk

Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles.