Description

Records Analyst – Public Inquiries

Grade C: £34,890 (National) or £40,746 (London - for London office based or home-based workers within the boundary of the M25) – There is also an additional homeworking allowance of £600 per annum for those working from home.

Contracted Hours: Full-time, 37 hours per week

Contract Type: Permanent 

Location: Home-based OR office-based, flexible location. Also, hybrid working (3 office days and 2 days a week from home). CQC’s offices are in London, Newcastle, Leeds, Nottingham and Bristol.

Closing date: Wednesday 11 February 2026 at 11.59pm

Make a difference

Every role at CQC contributes to our mission. If you’re looking for a new role in Public Inquiries that gives a true sense of meaning and purpose, then you’ve found it! As a Records Analyst, you’ll play a vital role in ensuring accurate and transparent evidence disclosure for major public inquiries, helping CQC uphold accountability and trust.

Picture this

Imagine being part of a team that ensures the integrity of records for high-profile inquiries that shape the future of health and care. Your work will directly support transparency and public confidence. As a Records Analyst in Public Inquiries, you might get the chance to:

- Work on secure e-discovery projects, ensuring timely and accurate document disclosure.
- Lead improvements in CQC’s records lifecycle management to meet GDPR and Public Inquiry requirements.

The role

You’ll play an important part in delivering our mission. In this role, you’ll:

- Manage records: Oversee retention, disclosure, and lifecycle processes for inquiries and investigations.
- Provide expert guidance: Advise teams across CQC on records management and compliance with information legislation.
- Enable secure data sharing: Support e-discovery and facilitate the transfer of sensitive documents to inquiry platforms.

Show us

We will be looking for specific skills, knowledge and experience in your application form:

- Experience delivering records management or compliance projects, including retention and disclosure processes.
- Strong knowledge of information legislation (e.g., GDPR, FOI) and how it applies to records management in a public sector setting.
- Ability to present complex technical or legislative information in clear, accessible formats for diverse audiences.

Compliance

To progress your application, you’ll need to provide evidence of your right to work in the UK. Without a valid right to work, you won’t be eligible for the role. We are unable to offer sponsorship for this role. Some roles may also be subject to a satisfactory DBS check.

Next steps

If you apply, you’ll need to create a profile and complete an online application form. Your application will be completely anonymous. Please see our information for applicants for more details on the process. We contact every applicant to let them know the outcome of their application, so you will hear from us whether or not you are shortlisted.

You can read the full details of the role in the Job Description via the apply button.

We encourage potential applicants to reach out for a chat if they have any questions about the role or are unsure about the role and/or if they meet the criteria.

If you’d like an informal chat about the role, contact Ross Clark, Public Inquiries Manager at Ross.Clark@cqc.org.uk. For general enquiries, please email recruitment@cqc.org.uk.

The Benefits

We offer a wide range of benefits, including:

- Annual leave starting at 27 days per year, rising to 32.5 days with service, plus bank holidays (usually 8 days per year).
- Training and development opportunities.
- Wellbeing initiatives, such as gym discounts and meditation.
- NHS pension scheme, with around 14% employer contribution.
- Discount schemes (including eligibility for a Blue Light card, at a cost of £4.99 and valid for 2 years), reward vouchers, car leasing and more!

Please see our benefits page for the full list.

Equity for all

We know job descriptions can feel intimidating. Research shows they can cause some people to doubt whether they’re a good fit. This happens more often to people from underrepresented groups (e.g. ethnic minority backgrounds). If this role interests you, we encourage you to apply. Your unique perspective, skills, and experience could be exactly what we need.

We want every candidate to feel supported and able to do their best. If you need adjustments to our process, we’ll work with you to remove any barriers. Visit our accessibility page for more on this. If you’d like to chat, please contact recruitment@cqc.org.uk. Please note, if you have previously informed us of adjustments you need for interview or within your role, these are not carried over and must be discussed for each individual application you make.

We promote a workplace where fairness, respect and inclusion are a priority. Diverse teams make our work better, help us deliver our mission and make our culture stronger. See our ED&I page for more about this.

We welcome applications from everyone, and colleagues can find support and community among our many employee networks. This includes people of any:

- Age
- Sex
- Gender identity or expression
- Sexual orientation
- Religion or belief
- Ethnicity
- Disability

Values and vision

We are guided by our core values, which shape our work and our culture.

Excellence – being a high-performing organisation.
Caring – treating everyone with dignity and respect.
Integrity – doing the right thing.
Teamwork – learning from each other to be the best we can.

We are a disability confident employer and a carer confident employer.

A Note on AI

AI tools can be great for research and refining ideas, but we want to learn about you. If you use AI or Chatbots to help you with your application, keep these points in mind:

- AI can support research, structuring and refining your writing, but your application must reflect your real skills and experience.
- Spell-checking and condensing word counts are great ways to use AI effectively.
- Do not copy and paste AI generated answers. These will not help you stand out; remember, we want to hear about your skills and experience.
- Providing false and insincere examples goes against our core values of honesty and integrity and may lead to your application being withdrawn or termination of your employment.