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Bank of America
Charlotte, NC, United States
3 days ago
Constellation Brands
Chicago, IL, United States
30+ days ago
Bank of America
Charlotte, North Carolina, United States
3 days ago


Job Description:

Job Summary
Responsible for the day to day resolution of complex problems and the execution of complex transactions for the business unit, or units, including research.
  • Work closely with other eDiscovery team members to ensure prompt and accurate execution of requests to identify, collect, and transfer data requested in litigation and regulatory matters.
  • Manage a portfolio of cases where you are responsible to ensure the requested data collections are performed and completed through delivery.
  • Perform complex custodial research to ensure all required data sources are identified and collected per case requirements.
  • Troubleshoot process failures, stalled collections, and errors.
  • Maintain cycle time targets and ensure all deadline requirements are met.
  • Collaborate with other eDiscovery team members to identify and implement process improvements through technology development.

Required Skills & Experiences:
  • 2-3 years of experience working in an eDiscovery, Legal, IT or related field is strongly preferred.
  • Effective time management skills and the ability to effectively switch between short-term metric-driven and long-term project implementation tasks.
  • Excellent written and verbal communication skills.
  • Strong PC skills.

Desired Skills & Experiences:
  • Prior eDiscovery or Legal technology experience.
  • Prior experience working within the Legal, Regulatory, or Compliance space.
  • Demonstrated ability to manage priorities within shifting deadlines and dynamic customer requirements.
  • Knowledge of the Electronic Discovery Reference Model (EDRM).

1st shift (United States of America)

Hours Per Week:

Job Information

  • Job ID: 58594424
  • Location:
    Charlotte, North Carolina, United States
  • Position Title: Senior Operations Analyst
  • Company Name: Bank of America
  • Job Function: Operations/Logistics/Supply Chain
  • Job Type: Full-Time
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